stressing over papers, business pages, and processes?

leave the exhausting

tasks to us!

so you can focus on your business not drown in admin tasks

Executive Assistant

Your time is too valuable to spend on admin. Let's fix that.

Inbox Under Control

We sort your emails, respond to routine inquiries, flag urgent messages, and follow up with families and partners — so your inbox stays manageable, not overwhelming

Scheduling, Handled

We coordinate caregiver shifts, confirm client appointments, manage last-minute changes, and send reminders — so coverage stays solid and nothing gets missed.

Operations Support

We take care of invoicing, track onboarding and compliance paperwork, prepare audit-ready reports, and handle data entry in your scheduling or EVV system.

Client & Family Communication

We answer intake calls, follow up on care updates, and serve as a warm first point of contact — so families feel taken care of from day one.

Caregiver Support & Coordination

We help with recruiting and interview scheduling, track certifications and renewal dates, and send shift reminders — keeping your team staffed and compliant.

Document & File Management

We organize client files, care plans, and HR records, and help build simple SOPs — so your agency runs smoothly, even when you're not in the office.

The result? More coverage, fewer missed calls, and an agency that runs smoothly on your busiest days.

Social Media Management

Families research care options online before they ever call you. Let us make sure your agency shows up ready.

Content Planning & Posting

We plan and schedule regular posts on various social media platforms, keeping your agency visible to families, referral partners, and potential caregivers in your community.

Scheduling, Handled

We create professional graphics and captions that highlight your caregivers, share client success stories, and showcase what makes your agency trustworthy and different.

Community Engagement

We respond to comments and messages, engage with local community pages, and help build the kind of visible, active presence families look for when choosing a care provider.

Reputation Support

We monitor reviews and mentions, help you respond to feedback professionally, and protect the online reputation that referral sources and families rely on.

Caregiver Recruitment Support

We help post job openings and caregiver spotlights, giving your agency a stronger presence for attracting new applicants — not just clients.

Performance Tracking

We track engagement and reach, and adjust your content strategy so your social presence keeps growing along with your agency.a

The result? A trustworthy, active online presence that helps families feel confident choosing your agency — without taking any of your time.

CRM Specialist

Every referral matters. Let us make sure none of them slip through the cracks.

Lead Tracking & Organization

We keep your CRM up to date with new inquiries, referral sources, and client information, so you always know where every lead stands.

Follow-Up Management

We send timely follow-ups to prospective clients and referral partners, helping convert more inquiries into admitted clients before they choose another agency.

Pipeline Management

We organize your intake pipeline from first contact to admission, flagging stalled leads and keeping your sales process moving.

Referral Source Tracking

We track which hospitals, physicians, and partners are sending referrals, helping you see what's working and where to focus your outreach.

Data Entry & Cleanup

We keep client and lead records accurate and duplicate-free, so your CRM stays reliable and easy to work with.

Reporting & Insights

We pull simple reports on lead volume, conversion rates, and referral trends, giving you a clear picture of your agency's growth.

The result? A CRM that actually works for you — more organized leads, faster follow-ups, and more families choosing your agency.

Website Developer

Your website is often a family's first impression of your agency. Let's make it count.

Website Design & Build

We design clean, professional websites tailored to home care agencies, built to make it easy for families to find your services and get in touch.

Content Updates & Maintenance

We keep your site current with updated services, staff information, service areas, and announcements, so your website never looks outdated.

Lead Capture Optimization

We set up contact forms, click-to-call buttons, and intake request forms designed to turn website visitors into inquiries.

SEO Basics

We optimize your pages with local keywords and service area information, helping your agency show up when families search for home care near them.

Mobile Optimization

We make sure your site looks and works great on phones and tablets, since most families are searching from their mobile devices.

Caregiver Recruitment Pages

We build simple career pages and application forms, helping your website work double duty for hiring, not just client intake.

The result? Clean, accurate books and a clear financial picture, so you can make decisions with confidence instead of guesswork.

Customer Service

Every call answered, every family made to feel cared for. Even when you can't pick up.

Inbound Call Handling

We answer calls from families, caregivers, and referral partners, providing accurate information and a friendly first impression of your agency.

Inquiry Response

We respond to questions about services, pricing, and availability, helping families feel informed and supported from the very first interaction.

Appointment & Intake Scheduling

We schedule consultations and intake calls, making sure interested families move smoothly into your onboarding process.

Caregiver Support Line

We field caregiver questions about schedules, shifts, and general concerns, keeping your team supported and reducing the calls that land on your desk.

Message Management

We monitor voicemails, texts, and online inquiries, making sure nothing goes unanswered and every message reaches the right person.

Client Check-Ins

We handle routine check-in calls with clients and families, helping you stay connected and catch concerns early.

The result? Families feel heard, caregivers feel supported, and your agency never misses a call that could've been a new client.

Bookkeeping

Accurate books, less stress. Let us keep your agency's finances in order.

Bookkeeping & Reconciliation

We record daily transactions and reconcile accounts, keeping your books accurate and audit-ready year-round.

Invoicing & Billing

We prepare and send client invoices, track payments, and follow up on outstanding balances, so cash flow stays consistent.

Payroll Support

We help track caregiver hours and assist with payroll processing, reducing errors and keeping your team paid on time.

Accounts Payable & Receivable

We manage vendor payments and incoming payments, keeping your agency's finances organized and current.

Expense Tracking

We categorize and track business expenses, making tax time easier and giving you a clear picture of where your money is going.

Financial Reporting

We prepare simple profit and loss statements and financial summaries, giving you the insight you need to make confident business decisions.

The result? Clean, accurate books and a clear financial picture, so you can make decisions with confidence instead of guesswork.

Care+ Virtual Staffing
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